Power Surge Appliance Repair
Control boards, fuses and sensors damaged by storms, outages and surges, tested and replaced.
DetailsSome appliance failures can wait for Tuesday. A thawing freezer full of meat, water spreading across a kitchen floor or a dead oven on Thanksgiving morning cannot. Those are the calls this page is about.
Updated October 2026

Emergency appliance repair in Jacksonville covers urgent failures like a refrigerator or freezer losing temperature, a washer or dishwasher leaking, or a range out before a big meal. A person answers 24 hours a day, tells you what to do right now and books the earliest window we have.
We treat two kinds of calls as urgent: food at risk and water where it should not be. A refrigerator or freezer that has stopped cooling has hours, not days, before food has to be thrown out. A leaking washer, dishwasher or ice maker line can damage flooring and cabinets quickly. Both get booked ahead of routine repairs.
Everything else, a dryer that will not heat, an oven element, a noisy dishwasher, is still worth a quick call, because the right first steps can buy time. When we cannot reach you quickly enough, we say so honestly on the phone.
Warning signs
Food is starting to thaw.
Shut the water off first.
Turn it off at the breaker.
Leave and call your gas utility first.
Food thawing or water on the floor? Call now, any hour.
Call (904) 907-8788The jobs this page covers
Same-day service depends on how early you call and how full the schedule already is. Calls that come in during the morning often get a same-day window, especially for refrigerators, freezers and leaks. We ask for the brand, the model if you have it and what the appliance is doing, so the technician can bring the parts that symptom usually needs. When the part is on the truck, the repair is usually finished in that same visit, and when it is not, we tell you the day the part arrives.

The phone is answered at night, on weekends and on holidays. If you call after hours, a person takes the details, walks you through what to do immediately, such as shutting the water off to a leaking dishwasher or moving food to coolers, and books the earliest visit. Some urgent problems are handled the same night when a technician is available; others are first on the schedule the next morning. Either way you know exactly what happens next before you hang up.
If your refrigerator or freezer has stopped cooling, keep the doors closed, put the most perishable food into coolers with ice and call. A closed full freezer can keep food frozen for about two days, a half-full one about one, and a refrigerator holds safe temperatures for roughly four hours with the door shut. We bring defrost, fan and relay parts for the common brands, because most no-cooling calls are one of those parts and can be fixed on the first visit.
Timing
Response depends on the time of day, the season and how full the schedule is. Early morning calls on weekdays have the best chance of a same-day visit. After a big storm, every company in the area is busy for several days, and we will give you an honest window rather than a promise we cannot keep.
When Hurricane Irma moved through in 2017, about 284,000 JEA customers lost power at the peak, and some waited days for it to return. The days after an outage are when our phones are busiest, with freezers that will not restart and boards damaged by the power coming back. During storm season we keep extra relays, boards and fan motors on hand for exactly those calls.
Step by step
Day or night, holidays included.
Water off, food in coolers, power off if needed.
With the parts the symptom usually needs.
Fixed and tested, with advice while it recovers.
Cost
Many appliance companies add an emergency fee for nights, weekends and holidays. The range below is national cost data for that fee. We tell you on the call whether one applies to your visit, before anyone is dispatched.
Planning range from published cost data (homeadvisor.com), not a quote and not our price. Your number depends on the diagnosis and the part.
FAQ
Yes. The phone is answered 24 hours a day, every day of the year.
Often, when you call early and the schedule has room. If we cannot get to you quickly, we tell you on the call.
Turn it off, shut off the water under the sink if you can reach the valve, and towel the floor. Then call.
A full, closed freezer keeps food frozen for about two days, a half-full one about a day. Keep it shut and call.
Some visits can carry one. We tell you before booking, never after.
Also on the list
Control boards, fuses and sensors damaged by storms, outages and surges, tested and replaced.
DetailsYearly coil cleaning, filter service and checkups that catch worn parts before they strand you.
DetailsOutdoor refrigerators, built-in grills and outdoor ice makers repaired, with salt air and weather in mind.
DetailsCall any hour. A person answers, tells you what to do first and books the earliest window.
Duval Appliance serves Jacksonville and the First Coast from 6504 Leona Street in northwest Jacksonville.