Refrigerator Repair
Not cooling, leaking, noisy or frosting over. We find the failed part and fix most brands in your kitchen.
DetailsFreezer repair in Jacksonville for chest and upright units
A standalone freezer usually lives in a garage or utility room, holds the most food in the house and gets checked the least. When it fails you find out from the smell, so speed matters.
- Chest and upright freezers
- Garage freezers
- Answered 24/7
Updated October 2026
Quick answer
Freezer repair in Jacksonville usually means a failed start relay, a thermostat or control, a fan on frost-free uprights or a defrost fault. We diagnose at your home, quote first, and most freezers are running and pulling down the same visit when the part is on the truck.
Chest and upright freezers fail in different places
A chest freezer is the simplest refrigeration machine in the house: a compressor, a thermostat and coils wrapped in the walls. When one stops, it is usually the start relay, the thermostat or a failed compressor, and the walls sweat or frost where a door seal has failed.
Upright freezers are often frost-free, which adds an evaporator fan, a defrost heater and a timer or board. Those behave like the freezer half of a refrigerator, so frost on the back panel and a quiet fan point us straight at the defrost system.
Warning signs
Freezer warning signs
Soft ice cream
The freezer is no longer holding at zero.
Clicking every few minutes
The compressor is failing to start.
Frost on the back wall
Defrost failure on frost-free models.
Runs constantly
Dirty coils, a failing seal or a stuck thermostat.
Food thawing? Keep the door shut and call any hour.
Call (904) 907-8788The jobs this page covers
01
Chest Freezer Repair
Chest freezers are simple machines, so the list of suspects is short. We test the start relay and overload, the thermostat and the compressor windings. A thermostat stuck closed leaves the freezer running all the time and frosting heavily; one stuck open leaves it warm and silent. A torn or flattened lid gasket lets humid air in and slowly turns the inside into a block of frost. We also check the lid hinges, because a lid that will not stay down presses unevenly on the gasket and leaks at one corner.
02
Upright Freezer Repair
Frost-free upright freezers get the same relay, thermostat and compressor checks as a chest model, plus the evaporator fan and the defrost circuit that a chest freezer does not have. A cold back panel covered in frost with warm shelves means the coil is choked, which is a defrost repair. A clean coil with a fan that will not spin means a fan motor. Manual-defrost uprights behave more like chest models and usually fail at the thermostat or the relay. We confirm which type you own before diagnosing.
03
Frost Buildup Problems
Some frost on a manual-defrost freezer is normal and builds up slowly over months. Frost that builds in days means warm, humid air is getting in somewhere. We check the door or lid gasket all the way around, the hinge alignment, and whether the freezer is level so the door swings shut on its own weight. A freezer that is opened often in a hot garage also frosts faster. After the cause is fixed we explain how often to defrost a manual model and how to do it without damaging the liner.
Timing
How long until the freezer is cold again
A repaired freezer takes several hours to get back to zero and a full day to bring a load of thawed food back down. Put cold food back in stages rather than all at once, and keep frozen food in coolers until the freezer is below 10 degrees.
Freezers, storms and long outages
When Hurricane Irma came through in 2017, about 284,000 JEA customers lost power at the peak and some waited days for it to return. A full freezer stays frozen longer than a half-empty one, so we suggest keeping it packed with water jugs during storm season. After an outage we check the relay and the control first, because restarts are hard on both.
Step by step
How a freezer repair runs
- 1
Move the food
We help you get food into coolers first.
- 2
Test the start circuit
Relay, overload, thermostat or control.
- 3
Check airflow and defrost
Fan and defrost parts on frost-free uprights.
- 4
Confirm cooling
We watch it run and the temperature start to fall.
Cost
What freezer repair costs
Freezer repairs range from a relay or thermostat swap to a defrost repair on a frost-free upright. The figures below are national cost data for typical freezer repairs; a compressor replacement can sit at the top of that range or above it.
- Chest or upright. Frost-free uprights have more parts that can fail.
- The failed part. A relay costs far less than a control board or compressor.
- Location. A freezer wedged into a garage corner takes longer to pull out.
- Food recovery. Clearing a packed freezer to work is part of the visit.
$90 to $500Typical national repair range
Planning range from published cost data (homeadvisor.com), not a quote and not our price. Your number depends on the diagnosis and the part.
WhirlpoolGESamsungLGFrigidaireMaytagKitchenAidBoschElectroluxKenmoreSub-ZeroWolfThermadorSpeed Queen
Standalone freezers we see most: Frigidaire, GE, Whirlpool and Kenmore chest and upright models.
FAQ
Freezer Repair questions
A full chest freezer kept closed holds food frozen for about two days; a half-full one about a day. Opening the lid shortens that a lot.
Many are rated for it, but a hot garage makes the compressor run much longer. Leave space around the coils and keep it out of direct sun.
The condenser coils run through the cabinet walls and warm them, so mild warmth is normal. Water on the outside usually means a lid gasket leak or very high humidity.
If it needs a relay or thermostat, yes, it is a short and inexpensive repair. If the compressor failed on an older unit, replacing it usually makes more sense.
Yes. Reach-in and walk-in freezers are handled on our commercial refrigeration page.
Also on the list
Related repairs
Built-In Refrigerator Repair
Column, panel-ready and built-in units from Sub-Zero, Thermador, Viking and KitchenAid, serviced in place.
DetailsRefrigerator Sealed System Repair
Compressor replacement, refrigerant leak repair and evaporator coil work, quoted against the cost of a new unit.
DetailsIce Maker Repair
No ice, slow ice, hollow cubes or a dead water dispenser. Valves, fill tubes and ice maker assemblies repaired.
DetailsFreezer thawing out? Call now, any hour.
Keep the lid closed and call. We will tell you how long the food has and when we can be there.