Refrigerator Repair
Not cooling, leaking, noisy or frosting over. We find the failed part and fix most brands in your kitchen.
DetailsAn ice maker needs three things: water at the right pressure, a fill tube that is not frozen shut and a freezer cold enough to freeze the tray. When any of them goes, the bin runs empty in a day.
Updated October 2026

Ice maker repair in Jacksonville is usually a scaled or failed water inlet valve, a frozen fill tube, a clogged filter or a worn ice maker assembly. We test water flow and the assembly, replace what failed, and confirm a full harvest cycle before we leave.
Every few hours the ice maker asks the water valve to open for a few seconds, fills the tray, waits for it to freeze, then twists or heats the tray to drop the cubes. If the valve sticks or scales up, the tray gets a trickle and you see small or hollow cubes. If the fill tube freezes, nothing reaches the tray at all.
Door ice makers on French-door and side-by-side units add a fan and a separate ice compartment, and those compartments are where frost and ice jams build up in a humid kitchen. We check water first, then the compartment, then the assembly itself.
Cost
Ice maker repairs are usually a valve, a filter, a fill tube thaw or a replacement ice maker module. The range here is national cost data for typical ice maker repairs.
Planning range from published cost data (homeadvisor.com), not a quote and not our price. Your number depends on the diagnosis and the part.
DIY or call
| Task | Safe to try yourself | Call a technician |
|---|---|---|
| Ice maker switched off | Check the switch or the wire arm is down | If it is on and nothing happens for a day |
| Old water filter | Replace it on schedule | If ice is still small with a new filter |
| Ice clump in the bin | Break up and empty the bin | If it jams again within days |
| No water, no ice | Confirm the supply valve behind the fridge is open | If the valve is open and nothing flows |
The jobs this page covers
First we confirm the freezer is cold enough, because an ice maker will not cycle in a freezer sitting above about 15 degrees. Then we check the shutoff arm or the optical sensor, test the inlet valve for flow and for voltage when the ice maker calls for water, and look at the water filter. A clogged filter or a scaled valve is very common here. When the valve and the water supply are both fine and the module still will not fill or harvest, the ice maker module itself is worn out and gets replaced as a unit.

If ice still drops but no water comes from the door, the dispenser side of the inlet valve, the dispenser switch or a frozen line running through the door is the cause. If neither ice nor water works, the inlet valve or the filter is the usual suspect. We trace the water from the supply valve behind the fridge to the inlet valve, through the filter and up to the door before replacing anything. A water line frozen inside the door is thawed and the cause, often a door that does not fully close, is fixed.
A valve that keeps dripping after it shuts, or low water pressure that leaves a trickle sitting in the tube, lets water freeze in the fill tube into a solid plug. After that the ice maker cycles but nothing reaches the tray. We thaw the tube with steam, then find out why it froze in the first place and fix that cause, usually a leaking valve or a supply line with too little pressure. Thawing it without fixing the cause just means the same empty ice bin again within a week.
Jacksonville tap water comes from the Floridan aquifer through limestone, so most homes have moderate to hard water. The minerals collect on the small screen and seat inside the ice maker's inlet valve, which slowly cuts the flow until the cubes come out small and hollow. If your filter is overdue, we replace it with the valve, and if your home has a softener we check it is still regenerating.
Step by step
An ice maker cannot work in a warm freezer, so we confirm that first.
Filter, supply line, inlet valve flow and voltage.
Force a harvest cycle and check the module and sensors.
We watch a fill and harvest before leaving.
Ice makers we repair most: Samsung, LG, Whirlpool, GE, Frigidaire and KitchenAid door and freezer units.
FAQ
Not enough water is reaching the tray. A clogged filter, low water pressure or a scaled inlet valve are the usual causes.
Most manufacturers say every six months. With hard water, sticking to that schedule protects the valve and the ice maker.
Turn it off and shut the water supply to the fridge if you see water on the floor, then call. A leaking valve or line can damage flooring quickly.
A working ice maker makes its first batch within a few hours and fills the bin in about a day.
Many refrigerators are ice-maker ready and take a kit. We check the model and run a new water line if needed.
Also on the list
Not cooling, leaking, noisy or frosting over. We find the failed part and fix most brands in your kitchen.
DetailsColumn, panel-ready and built-in units from Sub-Zero, Thermador, Viking and KitchenAid, serviced in place.
DetailsCompressor replacement, refrigerant leak repair and evaporator coil work, quoted against the cost of a new unit.
DetailsChest and upright freezers that will not hold temperature, frost up or run nonstop, fixed before the food is lost.
DetailsTell us whether water still comes from the door. That one detail tells us where to start.
Duval Appliance serves Jacksonville and the First Coast from 6504 Leona Street in northwest Jacksonville.